2048 Game Privacy Policy
Last Updated: February 2025
Welcome to 2048 Game. This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information. NACREOUS MOBILE LIMITED ("we") is committed to protecting your privacy and personal information, and complies with relevant regulations including the EU Digital Services Act (DSA).
1. Information Collection and Legal Basis
We collect and process your personal information based on the following legal grounds:
- Performance of our service contract with you
- Compliance with legal obligations
- Our legitimate interests (provided they don't override your rights and freedoms)
- Your explicit consent
Information we collect includes:
- Usage Data:
- App performance data
- Feature usage statistics
- Crash reports
- Device Information:
- Device model
- Operating system version
- Language settings
- Time zone information
2. Information Use Purpose and Method
We use the collected information to:
- Provide, maintain, and improve our 2048 Game services
- Provide sticker sharing and storage services
- Develop new features and enhance user experience
- Troubleshoot technical issues
- Send essential service notifications
- Prevent fraud and abuse
- Handle copyright infringement complaints
- Ensure compliance with legal requirements
3. Data Storage and Transmission
About your data:
- Storage Location: Data is stored on servers in the EU and Hong Kong
- Storage Period: We retain your data only for as long as necessary
- Data Transmission: If data is transferred across borders, we ensure compliance with GDPR and related regulations
- Data Minimization: We only collect necessary personal information
4. Information Security Measures
We take the following measures to protect your data:
- Data encryption for transmission and storage
- Access control and identity verification
- Regular security audits
- Employee data protection training
- Incident response plan
5. User Rights
Under GDPR and DSA regulations, you have the following rights:
- Right to Access: Obtain a copy of your personal data that we hold
- Right to Rectification: Request corrections to inaccurate personal data
- Right to Erasure: Request the deletion of your personal data
- Right to Restrict Processing: Limit how we process your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to our processing of your data
- Right to Withdraw Consent: Withdraw your consent at any time
6. Algorithm Transparency
In accordance with DSA requirements, we maintain transparency regarding:
- The principles and operations of 2048 Game's algorithms
- The basis for our personalized recommendations
- Our content sorting and filtering mechanisms
- Options to disable personalization features
7. Child Privacy Protection
We take special measures to protect child privacy:
- We will not intentionally collect personal information from children under 13
- Delete immediately if collected by mistake
- Provide special protection measures for minors
8. Sticker Content Responsibility Statement
Regarding user-uploaded content in sticker features:
- We only serve as a technical service platform, providing users with technical tools for sharing and storing stickers
- Users are responsible for the sticker content they upload, and we do not assume responsibility for such content
- We do not actively review user-uploaded sticker content
- If rights holders believe their intellectual property rights are infringed, they may contact us through the following methods:
- Complaint email: newxgamingstudio@gmail.com
- Please provide identity proof of the rights holder, proof of the infringed work, location of infringing content, etc.
- We will handle valid complaints promptly and may remove related content
- We encourage users to only upload content they own or have obtained authorization for
9. Third-Party Services
We use the following third-party services:
- Firebase:
- Purpose: Performance monitoring and crash analysis for 2048 Game
- Data Processing: Complies with GDPR
- Details: Firebase Privacy Policy
- Adjust:
- Purpose: Installation and usage analysis
- Data Processing: Complies with GDPR
- Details: Adjust Privacy Policy
- Cloud Storage Services:
- Purpose: Sticker file storage and distribution
- Data Processing: Only stores user-uploaded sticker files, no content review
- Security Measures: Uses encrypted storage and transmission
10. Complaints and Appeals
If you believe your data protection rights have been violated:
- You may contact our Data Protection Officer directly
- File a complaint with the relevant data protection authority
- We will respond to your concerns within 30 days
Regarding sticker copyright infringement complaints:
- Complaint email: newxgamingstudio@gmail.com
- Please provide the following information in your email:
- Identity proof and contact information of the rights holder
- Detailed description of the infringed work and proof of rights
- Specific location and screenshots of the infringing content
- Statement that you believe the use is unauthorized
- We will handle valid complaints promptly and may request additional materials from you
11. Contact Information
For data protection inquiries, please contact:
Last updated: February 2025